Responsible Gaming
Our Commitment to Safe Gaming
Gambling Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Please remember: The house always has an edge, and there is no guaranteed way to win. Only gamble with money you can afford to lose.
Age Verification
You must be at least 18 years of age to participate in online gambling in Australia. We are committed to preventing underage gambling and verify all players' ages during registration.
If you are under 18, please do not access our services. Parents and guardians are encouraged to monitor and restrict access to gambling websites on devices used by young people.
Warning Signs of Problem Gambling
Are you experiencing any of the following? If so, you may have a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling for longer periods than intended
- Hiding your gambling activities from family, friends, or professionals
- Experiencing conflicts with loved ones about your gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Neglecting work, study, family, or social responsibilities due to gambling
- Using gambling as an escape from stress, anxiety, or depression
- Lying about the amount of time or money spent gambling
- Losing control over gambling behaviour
If you recognise any of these signs in yourself or someone you know, seeking help is important and encouraged.
Self-Help Tools & Controls
We provide several tools to help you manage your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before you must stop playing
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our services
These tools are available in your account settings. We encourage you to use them proactively to maintain control over your gambling.
Support Organisations & Resources
If you need help, these organisations provide free, confidential support:
Australia
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling service and self-assessment tools for problem gambling in Australia.
United Kingdom
GamCare
Website: www.gamcare.org.uk
Free support and information about problem gambling.
United Kingdom
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme across all online gambling operators.
Canada
Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling across Canada.
United States
National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Free, confidential support and referrals.
Germany
Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information and resources on problem gambling prevention.
If You're Struggling, Please Seek Help
Problem gambling is treatable. Support is available, and seeking help is a sign of strength, not weakness.
Don't hesitate to contact one of the support organisations listed above. They provide free, confidential assistance to help you regain control.
Talk to a trusted friend, family member, or counsellor. Recovery is possible, and help is just a phone call or click away.